Sync funktioniert nicht mehr

hacklberry · 29. Juli 2014

Hallo,

seit gestern habe ich plötzlich die Meldung unten im Firefox: "Sync - Fehler bei der Synchronisation: Unbekannter Fehler.Sync wird diese Aktion automatisch erneut versuchen."

Ich habe nichts geändert bevor dieser Fehler auftrat. Erst hatte ich die Version 30.0 gestern abend habe ich dann auf 31.0 upgedated.

madperson · 29. Juli 2014

hallo, ich denke das ist ein genereller fehler bei den sync-servern im moment...

pencil · 29. Juli 2014

Zitat

To improve the Sync service, the Sync data format may be changed when the latest Firefox version is released. This means that any of your other devices which have not been updated will need to be updated in order to keep syncing.

Quelle: https://support.mozilla.org/en…ect-when-i-update-firefox

hacklberry · 29. Juli 2014

Das Problem bestand ja auch schon vorm Update. Neu verbunden habe ich. Ich kann auch nochmal den Androiden neu verbinden aber dort scheints ja kein Problem zu geben. Zumindest gibt es keine offensichtliche Fehlermeldung.

pencil · 29. Juli 2014

Zitat

any of your other devices which have not been updated will need to be updated

Soll heißen, alle zu syncenden Geräte sollten auf dem neuesten FF-Versionsstand sein, da sich das Sync-Format geändert haben könnte.

hacklberry · 29. Juli 2014

Es sind alle auf dem aktuellsten Versionsstand. Ich hab das schon verstanden.

pencil · 29. Juli 2014

Dann bleibt nur zu hoffen das madperson Recht hat.

Sören Hentzschel · 29. Juli 2014

Zitat von pencil

Quelle: https://support.mozilla.org/en…ect-when-i-update-firefox

Mozilla hat mit Firefox 29 ein neues Sync eingeführt, aber nicht mit Firefox 31 schon wieder.

Ich habe übrigens keine Probleme und wenn allgemeine Probleme bekannt sind, werden sie hierüber kommuniziert:
https://twitter.com/mozservices

hacklberry · 29. Juli 2014

Ich habe wie angekündigt den Androiden neu verbunden und danach nochmal den PC. Das hat wie zu erwarten auch nichts gebracht. Dann kann man wirklich nur abwarten. Hat jemand anderes auch Probleme oder nur ich?

Sören Hentzschel · 29. Juli 2014

Über about:sync-log findest du Fehler-Logs. Deren Inhalt dürfte interessant sein.

edvoldi · 29. Juli 2014

Zitat von hacklberry

Hat jemand anderes auch Probleme oder nur ich?

Sporadisch habe ich auch ein Syncro Problem auf drei Rechner.
Heute allerdings läuft bis jetzt alles ohne Probleme.
Eine Fehlermeldung von gestern, ich hoffe die ist für SYNC:

Code

1406569639356 Sync.Service WARN Got exception "Error: Aborting due to channel inactivity." fetching cryptoKeys. 1406569639356 Sync.Status DEBUG Status.login: error.login.failed => error.login.failed 1406569639357 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1406569639357 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup. 1406569639357 Sync.Service WARN Remote setup failed. 1406569639357 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1406569639357 Sync.SyncScheduler DEBUG Next sync in 3600000 ms.

hacklberry · 29. Juli 2014

Das ist die Logdatei von gestern als der Fehler erstmals aufgetreten ist:

Code

1406555680969	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1406555680969	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1406555680970	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1406555680970	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1406555681697	Sync.Tracker.Passwords	DEBUG	Saving changed IDs to passwords
1406555681962	Sync.Tracker.Addons	DEBUG	Saving changed IDs to addons
1406555926650	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406555928219	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406555997374	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556046603	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556056728	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556060775	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556062278	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556079974	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556097729	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556116242	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556129377	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556133870	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556138427	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556139853	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556152574	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556166816	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556177395	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556184087	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556272598	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1406556280990	Sync.Service	DEBUG	User-Agent: Firefox/30.0 FxSync/1.32.0.20140605174243.
1406556280990	Sync.Service	INFO	Starting sync at 2014-07-28 16:04:40
1406556280995	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1406556280997	Sync.Status	INFO	Resetting Status.
1406556280997	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1406556281000	Sync.BrowserIDManager	DEBUG	_ensureValidToken already has one
1406556281663	Sync.Resource	DEBUG	mesg: GET success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/2198588/info/collections
1406556281663	Sync.Resource	DEBUG	GET success 200 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/2198588/info/collections
1406556281664	Sync.Service	DEBUG	Fetching global metadata record
1406556281664	Sync.Service	DEBUG	Weave Version: 1.32.0 Local Storage: 5 Remote Storage: 5
1406556281665	Sync.Service	INFO	Sync key is up-to-date: no need to upgrade.
1406556281665	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1406556281665	Sync.Service	INFO	Testing info/collections: {"passwords":1402684217.85,"tabs":1406555679.21,"clients":1406550866.77,"crypto":1401732803.88,"forms":1406515906.45,"meta":1401732881.62,"prefs":1406515299.29,"bookmarks":1406512629.62,"addons":1401732881.37,"history":1406555566.98}
1406556281665	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 1401732803.88
1406556281665	Sync.Synchronizer	DEBUG	Refreshing client list.
1406556281666	Sync.Engine.Clients	INFO	0 outgoing items pre-reconciliation
1406556281666	Sync.Engine.Clients	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406556281667	Sync.Synchronizer	INFO	Updating enabled engines: 2 clients.
1406556281669	Sync.Engine.Bookmarks	INFO	0 outgoing items pre-reconciliation
1406556281671	Sync.Engine.Bookmarks	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406556281673	Sync.Engine.Forms	INFO	0 outgoing items pre-reconciliation
1406556281674	Sync.Engine.Forms	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406556281675	Sync.Engine.History	INFO	35 outgoing items pre-reconciliation
1406556281676	Sync.Engine.History	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1406556281761	Sync.Engine.History	INFO	Uploading all of 35 records
1406556281761	Sync.BrowserIDManager	DEBUG	_ensureValidToken already has one
1406556281763	Sync.Collection	DEBUG	POST Length: 21525
1406556282602	Sync.Collection	DEBUG	mesg: POST fail 503 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/2198588/storage/history
1406556282602	Sync.Collection	DEBUG	POST fail 503 https://sync-39-us-west-2.sync.services.mozilla.com/1.5/2198588/storage/history
1406556282602	Sync.Engine.History	DEBUG	Uploading records failed: "application error: crash id fdbf88ce8becd7dad7993d015499a3a2"
1406556282603	Sync.ErrorHandler	DEBUG	Got Retry-After: 1820
1406556282603	Sync.Status	DEBUG	Status.sync: success.sync => error.sync.reason.serverMaintenance
1406556282603	Sync.Status	DEBUG	Status.service: success.status_ok => error.sync.failed
1406556282604	Sync.SyncScheduler	DEBUG	Got backoff notification: 1820000ms
1406556282604	Sync.SyncScheduler	DEBUG	Fuzzed minimum next sync: 1406558102604
1406556282604	Sync.Status	DEBUG	Status for engine history: error.engine.reason.record_upload_fail
1406556282604	Sync.Status	DEBUG	Status.service: error.sync.failed => error.sync.failed_partial
1406556282604	Sync.ErrorHandler	DEBUG	history failed: "application error: crash id fdbf88ce8becd7dad7993d015499a3a2" No traceback available
1406556282604	Sync.Synchronizer	INFO	Aborting sync for failure in history
1406556282604	Sync.Synchronizer	INFO	Sync completed at 2014-07-28 16:04:42 after 1.61 secs.
1406556282605	Sync.Declined	DEBUG	Handling remote declined: []
1406556282605	Sync.Declined	DEBUG	Handling local declined: []
1406556282605	Sync.Declined	DEBUG	Declined changed? false
1406556282606	Sync.Service	INFO	No change to declined engines. Not reuploading meta/global.
1406556282606	Sync.SyncScheduler	DEBUG	Starting client-initiated backoff. Next sync in 2074875.263950794 ms.
1406556282606	Sync.SyncScheduler	DEBUG	Next sync in 2074875.263950794 ms.
1406556282607	Sync.ErrorHandler	DEBUG	Some engines did not sync correctly.

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madperson · 29. Juli 2014

es gibt zahlreiche ähnliche berichte von anderen seit gestern betroffenen - mozilla geht der sache nach, vermutlich ist es ein problem das serverseitig behoben wird...

TmoWizard · 29. Juli 2014

Sync? Hat hier nie richtig funktioniert. Für Paßwörter und Lesezeichen verwende ich SyncPlaces und Xmarks, funktioniert ohne Probleme und man kann einen beliebigen Server verwenden!

Sören Hentzschel · 29. Juli 2014

Zitat von TmoWizard

und man kann einen beliebigen Server verwenden!

Kann man mit Mozillas Sync auch.

Boersenfeger · 1. August 2014

Zitat von TmoWizard

Sync? Hat hier nie richtig funktioniert.

.. ich gehe davon aus, das "hier" dein Seamonkey heißt. Dies solltest du immer wieder für Mitlesende erwähnen. Hier funktioniert Sync nämlich prima, nur zur Zeit nicht.. s.o.

franc · 9. September 2015

Ich habe das auch immer wieder mal, in letzter Zeit recht häufig.
ich habe drei Geräte auf denen Firefox Sync eingerichtet ist: PC, Mac, Android.
Im about:sync-log finde ich nichts für mich eindeutiges, nur in der dritten Zeile einen ERROR:
Sync.Engine.Bookmarks ERROR null
und am Schluss halt das:
Sync.ErrorHandler DEBUG Some engines did not sync correctly.
das wohl für die Fehlermeldung (Sync - Fehler) in der Statuszeile verantworltlich sein dürfte.

Kann das immer noch ein Serverfehler sein?
Es scheint ja nämlich oft auch zu funktionieren.

franc · 12. September 2015

Hier ein Auszug aus dem Error Log, vielleicht sieht ja jemand mehr als ich und kann mir einen Tipp geben:

Code

1441963083407	Sync.Engine.Bookmarks	ERROR	null
1441963096615	Sync.Engine.Bookmarks	WARN	Got exception "[Exception... "Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsINavBookmarksService.getBookmarkURI]"  nsresult: "0x804b000a (NS_ERROR_MALFORMED_URI)"  location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _buildGUIDMap :: line 275"  data: no] Stack trace: _buildGUIDMap()@resource://gre/modules/services-sync/engines/bookmarks.js:275 < _syncStart/<()@resource://gre/modules/services-sync/engines/bookmarks.js:402 < _mapDupe()@resource://gre/modules/services-sync/engines/bookmarks.js:342 < _createRecord()@resource://gre/modules/services-sync/engines/bookmarks.js:442 < SyncEngine.prototype._reconcile()@resource://services-sync/engines.js:1374 < SyncEngine.prototype._processIncoming/newitems.recordHandler()@resource://services-sync/engines.js:1080 < Collection.prototype.recordHandler/this._onProgress()@resource://services-sync/record.js:624 < Channel_onDataAvail()@resource://services-sync/resource.js:558 < waitForSyncCallback()@resource://services-common/async.js:102 < Res__request()@resource://services-sync/resource.js:405 < Res_get()@resource://services-sync/resource.js:429 < SyncEngine.prototype._processIncoming()@resource://services-sync/engines.js:1108 < BookmarksEngine.prototype._processIncoming()@resource://gre/modules/services-sync/engines/bookmarks.js:419 < SyncEngine.prototype._sync()@resource://services-sync/engines.js:1520 < wrappedSync()@resource://gre/modules/services-sync/engines/bookmarks.js:229 < _sync()@resource://gre/modules/services-sync/engines/bookmarks.js:226 < WrappedNotify()@resource://services-sync/util.js:148 < Engine.prototype.sync()@resource://services-sync/engines.js:668 < _syncEngine()@resource://services-sync/stages/enginesync.js:199 < sync()@resource://services-sync/stages/enginesync.js:149 < onNotify()@resource://gre/modules/services-sync/service.js:1298 < WrappedNotify()@resource://services-sync/util.js:148 < WrappedLock()@resource://services-sync/util.js:103 < _lockedSync()@resource://gre/modules/services-sync/service.js:1288 < sync/<()@resource://gre/modules/services-sync/service.js:1280 < WrappedCatch()@resource://services-sync/util.js:77 < sync()@resource://gre/modules/services-sync/service.js:1268 < <file:unknown>" building GUID map. Skipping all other incoming items.
1441963096616	Sync.Engine.Bookmarks	WARN	Reconciliation failed: aborting incoming processing.
1441963096616	Sync.Collection	DEBUG	mesg: GET success 200 https://sync-190-us-west-2.sync.services.mozilla.com/1.5/17661316/storage/bookmarks?full=1&sort=index
1441963096617	Sync.Collection	DEBUG	GET success 200 https://sync-190-us-west-2.sync.services.mozilla.com/1.5/17661316/storage/bookmarks?full=1&sort=index
1441963096617	Sync.Engine.Bookmarks	DEBUG	Records that failed to apply: k4A7UtB0X9JP
1441963096741	Sync.Status	DEBUG	Status for engine bookmarks: error.engine.reason.unknown_fail
1441963096741	Sync.Status	DEBUG	Status.service: success.status_ok => error.sync.failed_partial
1441963096743	Sync.ErrorHandler	DEBUG	bookmarks failed: [Exception... "Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsINavBookmarksService.getBookmarkURI]"  nsresult: "0x804b000a (NS_ERROR_MALFORMED_URI)"  location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _buildGUIDMap :: line 275"  data: no] Stack trace: _buildGUIDMap()@resource://gre/modules/services-sync/engines/bookmarks.js:275 < _syncStart/<()@resource://gre/modules/services-sync/engines/bookmarks.js:402 < _mapDupe()@resource://gre/modules/services-sync/engines/bookmarks.js:342 < _createRecord()@resource://gre/modules/services-sync/engines/bookmarks.js:442 < SyncEngine.prototype._reconcile()@resource://services-sync/engines.js:1374 < SyncEngine.prototype._processIncoming/newitems.recordHandler()@resource://services-sync/engines.js:1080 < Collection.prototype.recordHandler/this._onProgress()@resource://services-sync/record.js:624 < Channel_onDataAvail()@resource://services-sync/resource.js:558 < waitForSyncCallback()@resource://services-common/async.js:102 < Res__request()@resource://services-sync/resource.js:405 < Res_get()@resource://services-sync/resource.js:429 < SyncEngine.prototype._processIncoming()@resource://services-sync/engines.js:1108 < BookmarksEngine.prototype._processIncoming()@resource://gre/modules/services-sync/engines/bookmarks.js:419 < SyncEngine.prototype._sync()@resource://services-sync/engines.js:1520 < wrappedSync()@resource://gre/modules/services-sync/engines/bookmarks.js:229 < _sync()@resource://gre/modules/services-sync/engines/bookmarks.js:226 < WrappedNotify()@resource://services-sync/util.js:148 < Engine.prototype.sync()@resource://services-sync/engines.js:668 < _syncEngine()@resource://services-sync/stages/enginesync.js:199 < sync()@resource://services-sync/stages/enginesync.js:149 < onNotify()@resource://gre/modules/services-sync/service.js:1298 < WrappedNotify()@resource://services-sync/util.js:148 < WrappedLock()@resource://services-sync/util.js:103 < _lockedSync()@resource://gre/modules/services-sync/service.js:1288 < sync/<()@resource://gre/modules/services-sync/service.js:1280 < WrappedCatch()@resource://services-sync/util.js:77 < sync()@resource://gre/modules/services-sync/service.js:1268 < <file:unknown>
1441963096744	Sync.Engine.Forms	INFO	0 outgoing items pre-reconciliation
1441963096745	Sync.Engine.Forms	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1441963096746	Sync.Engine.History	INFO	8 outgoing items pre-reconciliation
1441963096747	Sync.Engine.History	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1441963096784	Sync.Engine.Bookmarks	ERROR	null
1441963096815	Sync.Engine.History	INFO	Uploading all of 8 records
1441963096815	Sync.BrowserIDManager	DEBUG	_ensureValidToken already has one
1441963096818	Sync.Collection	DEBUG	POST Length: 4517
1441963097397	Sync.Collection	DEBUG	mesg: POST success 200 https://sync-190-us-west-2.sync.services.mozilla.com/1.5/17661316/storage/history
1441963097397	Sync.Collection	DEBUG	POST success 200 https://sync-190-us-west-2.sync.services.mozilla.com/1.5/17661316/storage/history
1441963097398	Sync.Synchronizer	INFO	Sync completed at 2015-09-11 11:18:17 after 42.81 secs.
1441963097400	Sync.Declined	DEBUG	Handling remote declined: ["passwords","prefs","addons"]
1441963097400	Sync.Declined	DEBUG	Handling local declined: ["passwords","prefs","addons"]
1441963097400	Sync.Declined	DEBUG	Declined changed? false
1441963097401	Sync.Service	INFO	No change to declined engines. Not reuploading meta/global.
1441963097403	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms.
1441963097403	Sync.ErrorHandler	DEBUG	Some engines did not sync correctly.

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Ich hoffe da steht nichts Geheimes drin, was ich nicht erkenne

Oder hier:

Code

1441988698897	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1441988706553	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1441988708939	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1441989065429	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1441989065442	Sync.Service	DEBUG	User-Agent: Firefox/40.0.3 FxSync/1.42.0.20150826023504.
1441989065442	Sync.Service	INFO	Starting sync at 2015-09-11 18:31:05
1441989065444	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1441989065446	Sync.Status	INFO	Resetting Status.
1441989065447	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1441989065449	FirefoxAccounts	DEBUG	already verified
1441989065449	Sync.BrowserIDManager	INFO	Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5
1441989065450	FirefoxAccounts	DEBUG	enter getAssertion()
1441989065571	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms.
1441989065597	FirefoxAccounts	DEBUG	getKeyPair: already have a keyPair
1441989065597	FirefoxAccounts	DEBUG	 getCertificate already had one
1441989065598	FirefoxAccounts	DEBUG	getAssertionFromCert
1441989065602	FirefoxAccounts	DEBUG	getAssertionFromCert returning signed: true
1441989065602	Sync.BrowserIDManager	DEBUG	Getting a token
1441989065605	Common.TokenServerClient	DEBUG	Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5
1441989066360	Sync.Tracker.Passwords	DEBUG	Saving changed IDs to passwords
1441989066443	Sync.Tracker.Forms	DEBUG	Saving changed IDs to forms
1441989069383	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1441989069412	Sync.Service	DEBUG	User-Agent: Firefox/40.0.3 FxSync/1.42.0.20150826023504.
1441989069412	Sync.Service	INFO	Starting sync at 2015-09-11 18:31:09
1441989069413	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: sync". No traceback available
1441989069413	Sync.Service	INFO	Cannot start sync: already syncing?
1441989070477	Sync.Tracker.Passwords	DEBUG	Saving changed IDs to passwords
1441989071294	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1441989071296	Sync.Service	DEBUG	User-Agent: Firefox/40.0.3 FxSync/1.42.0.20150826023504.
1441989071296	Sync.Service	INFO	Starting sync at 2015-09-11 18:31:11
1441989071297	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: sync". No traceback available
1441989071297	Sync.Service	INFO	Cannot start sync: already syncing?
1441989077885	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1441989077903	Sync.Service	DEBUG	User-Agent: Firefox/40.0.3 FxSync/1.42.0.20150826023504.
1441989077903	Sync.Service	INFO	Starting sync at 2015-09-11 18:31:17
1441989077903	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: sync". No traceback available
1441989077903	Sync.Service	INFO	Cannot start sync: already syncing?
1441989078298	Common.TokenServerClient	DEBUG	Got token response: 408
1441989078298	Sync.RESTResponse	TRACE	Processing response headers.
1441989078298	Common.TokenServerClient	WARN	Did not receive JSON response. Misconfigured server?
1441989078298	Common.TokenServerClient	DEBUG	Content-Type: 
1441989078298	Common.TokenServerClient	DEBUG	Body: 
1441989078299	Sync.BrowserIDManager	ERROR	Non-authentication error in _fetchTokenForUser: TokenServerClientServerError({"now":"2015-09-11T16:31:18.299Z","message":"Non-JSON response.","cause":"malformed-response","response_body":"","response_headers":{"content-length":"0","connection":"Close"},"response_status":408}) (resource://gre/modules/services-common/tokenserverclient.js:36:35) JS Stack trace: @tokenserverclient.js:36:36 < @browserid_identity.js:14:1 < @status.js:15:1 < initSync@sync.js:26:3 < @sync.js:3:11 < @greasemonkey.js:15:1
1441989078300	Sync.Status	DEBUG	Status.login: success.login => error.login.reason.network
1441989078300	Sync.Status	DEBUG	Status.service: success.status_ok => error.login.failed
1441989078305	Sync.BrowserIDManager	ERROR	Failed to fetch a token for authentication: TokenServerClientServerError({"now":"2015-09-11T16:31:18.299Z","message":"Non-JSON response.","cause":"malformed-response","response_body":"","response_headers":{"content-length":"0","connection":"Close"},"response_status":408}) (resource://gre/modules/services-common/tokenserverclient.js:36:35) JS Stack trace: @tokenserverclient.js:36:36 < @browserid_identity.js:14:1 < @status.js:15:1 < initSync@sync.js:26:3 < @sync.js:3:11 < @greasemonkey.js:15:1
1441989078751	Sync.Tracker.Passwords	DEBUG	Saving changed IDs to passwords
1441989080769	Sync.Resource	DEBUG	mesg: GET fail 401 https://sync-190-us-west-2.sync.services.mozilla.com/1.5/17661316/info/collections
1441989080769	Sync.Resource	DEBUG	GET fail 401 https://sync-190-us-west-2.sync.services.mozilla.com/1.5/17661316/info/collections
1441989080769	Sync.Service	INFO	Logging out
1441989080774	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1441989080774	Sync.ErrorHandler	INFO	Got 401 response; resetting clusterURL.
1441989080775	Sync.ErrorHandler	DEBUG	New mid-sync 401 failure. Making a note.
1441989080775	Sync.ErrorHandler	INFO	Attempting to schedule another sync.
1441989080780	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms.

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franc · 14. September 2015

Tja, vielleicht habe ich beim Support Forum (en) mehr Glück, hier scheint ja keiner diesen Fehler lesen zu können.
Ich habe das also mal dort gepostet.
https://support.mozilla.org/en-US/questions/1083630

Lästig: ich musste erst einen US-Proxy nutzen, damit ich einen Post dort eröffnen kann, für deutsche Zugriffe ist das offenbar nicht vorgesehen, wird aber natürlich auch nicht publiziert, wäre ja zu einfach.

Sören Hentzschel · 14. September 2015

Wenn Englisch für dich kein Problem ist (was ich aus der eben verlinkten Anfrage schließe), kann ich dir auch noch diese Mailingliste empfehlen:
https://mail.mozilla.org/listinfo/sync-dev

Dort sehe ich immer wieder, dass es Antworten direkt von Mozilla-Entwicklern bei Sync-Problemen gibt.

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